This is the web site of Texas-National Auctioneers (www.t-na.com).
We operate from a home-based office located in Deer Park, Texas 77536.
As a matter of personal security and do not maintain a location open to the public or specific hours of operation, our postal address is only provided upon request.
In our efforts to reduce spam, our email address is not published on our website, however we can be reached via e-mail through our Contact Form or you can reach us by phone at 281-479-7848.
This policy applies solely to your use of the www.t-na.com website and Texas-National Auctioneers' Blogs, Forums and other similar websites or groups directly under our control.
Personal Information: Collection and Use
If you contact us or provide us with your email address or other personal information, we will retain and use that information for the purpose of sending you relevant information such as notification of upcoming auctions, new product announcements, company announcements, transaction related information or other pertinent promotional materials or information.
Customers may prevent their information from being used for purposes other than those for which it was originally collected, by emailing us through our Contact Form or calling us at the above phone number.
Customer Information Requests
As a visitor to our web site, you may be asked for your name, email and postal address for notification of upcoming auctions and various promotions. Your contact information is used to contact you when necessary, and to send you important new information about our products and services.
In order to purchase a product or service, you may be required to provide contact information (e.g. name, email address), and demographic information (e.g. postal address). Certain information may be collected in order to, among other things, verify your identity for subsequent use of our website or services. Financial information is used to bill you for products and services. If you decide to purchase a product or service, we will need to collect certain financial information, such as your credit card number, credit card expiration date, billing address and other information to verify authorization for your use of the credit card. We do not share your financial information with outside parties, other than our bank and credit card merchant service.
Disclosure of Personal Information
Notwithstanding the exceptions described below, we will not, without your consent, disclose any personal identification information about you as an individual user to any third party. When necessary we may use your personal information to ensure compliance with company policies and applicable law.
Texas-National Auctioneers reserves the right to disclose list member information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Texas-National Auctioneers' rights or property, other visitors, or anyone else that could be harmed by such activities. Texas-National Auctioneers also reserves the right to disclose visitor or list member information when we believe in good faith that the law requires it.
From time to time, we may collect general, non-personal, statistical information about the use of the website, such as how many visitors visit a specific page, how long they stay on that page, and which hyperlinks they "click" on. We may also collect and report aggregate statistical information on the open rates and response rates generated by email campaigns we send. We may collect this information through the use of "IP addresses" and/or "cookies", which are discussed below. We collect this information to enhance the website experience and provide information that is valued by our visitors and customers. This aggregate data will in no way personally identify you, or any other visitors to the website.
We collect your Internet Protocol (IP) address each time you visit our web site. The IP address is a unique identifier number that's automatically assigned to your computer each time you connect to the internet. The IP address is used for site traffic statistical reporting and analysis, system administration, and to help protect our customers and ourselves from fraud.
When visitor's request pages from the website or click on a link in an email sent by Texas-National Auctioneers, our servers log the visitor's IP address. We reserve the right to use IP addresses to identify a visitor when it will enhance the users experience or if we feel it is necessary to enforce compliance with Texas-National Auctioneers' policies or to protect Texas-National Auctioneers, the website, its visitors, or others.
A cookie is a small amount of data that is sent to your browser from our server and stored on your computer's hard drive. You have the choice to accept all cookies, or be notified when a cookie is set, or to reject all cookies, by setting the appropriate options in your browser. Cookies may be used when there is data that is required to be kept, such as when completing an order. If you decide not to accept a cookie, you may not be able to proceed with an order.
We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here.
We reserve the right to keep a record of any correspondence (i.e. email or postal mail) submitted by you to us.
We utilize virus software and have security measures in place to help protect against the loss, misuse or alteration of information that we have collected from you at our website. However, no data transmission over the Internet or data repository can be guaranteed to be 100% secure and therefore we cannot be responsible for the theft, destruction, or inadvertent disclosure of your personal information. While we strive to protect your personal information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us, and you do so at your own risk.
Links to 3rd Party Sites
Changes to these Terms